Custom Web Portal
Challenge
Hexa Custom was relying on spreadsheets to manage clients, designs, virtual proofs, and orders—resulting in inefficiencies, data silos, and limited scalability.
Solution
Mapleton Hill designed and developed a centralized, fully responsive web platform that streamlined operations by consolidating all core workflows into a single, easy-to-use portal.
Results
The new platform transformed Hexa Custom’s business operations, dramatically improving efficiency and scalability—and earning multiple technology awards within the promotional products industry.
Hexa Custom Web Portal
Hexa Custom set out to streamline its operations by replacing disconnected spreadsheets and manual processes with a centralized digital solution. The goal was to build a responsive web portal capable of managing the full scope of the business—including potential deals, client relationships, custom designs, orders, and on-location Hexa Design Labs. Mapleton Hill delivered a fully integrated platform built from the ground up, enabling the Hexa team to manage their entire workflow in one powerful, easy-to-use system.
Partnering with Mapleton Hill was a game-changer. They delivered a powerful, fully integrated web portal that has streamlined every aspect of our business. Their team truly understood our vision, and we couldn’t be more thrilled with the results.Susan Timbo, CEO, Hexa Custom
End-to-End Business Management
The Hexa Custom Web Portal was designed to serve as the operational backbone of the business. From managing incoming deal opportunities to tracking existing client accounts and order activity, the platform gives the team real-time visibility into every stage of the customer journey. With all key information centralized, Hexa Custom can now operate with greater speed, clarity, and consistency—free from the limitations of spreadsheets and siloed data.
Streamlined Deal & Contact Management
The portal includes a robust CRM-style interface that enables users to track deals, assign internal leads, and manage customer relationships—all within a clean, intuitive workflow. Contacts are easily searchable and linked to active opportunities, past orders, and design projects, giving the team full context for every interaction.
Order Processing with Built-In Logic
Orders are managed end-to-end within the platform, including custom designs, pricing, approvals, and delivery. The portal incorporates deep business logic to support the unique workflows of the promotional products industry—ensuring accuracy, compliance, and scalability as Hexa Custom grows.
Microsite Management for Design Labs
A standout feature of the platform is the ability to spin up branded microsites for Hexa Design Lab activations. Whether onsite at events or in retail settings, these microsites are tailored to each experience and help create a seamless bridge between real-world engagement and digital conversion.
Modern, Responsive Design
Built for mobile and desktop, the portal features a fully responsive interface designed to support a fast-moving team on the go. With a modern visual design and user-friendly layout, the system reflects the energy and creativity of the Hexa Custom brand—while delivering serious operational performance under the hood.
Elevating the Hexa Custom Experience
Hexa Custom’s new platform is more than just a tool—it’s a foundation for growth. By consolidating operations into a single, scalable system, they’ve gained the efficiency, visibility, and agility needed to serve clients at a higher level. We’re proud to be their partner in building a smarter, more connected business.